I suppose I ought to be kicked out of the world-wide knitting sorority.
This past weekend was Isobel’s birthday picnic, blending knitters and non-knitters. After lunch and before being rained out (as is common at any outdoor Irish event), Sara pulled out her knitting.
‘What did you bring to knit?’
Ah, the inevitable question.
Without pause, Sharon said she had done her knitting on the lengthy car trip to the picnic.
Birthday-girl Isobel had a traveling sock along.
And me?
Um.
Ehm.
Knitting?
Had to confess that I didn’t have any along with me. Oh. But more telling to this sad tale is that I didn’t even think about bringing any. Oh my. And sadder yet is that Sara sympathetically offered a small on-the-go-mobile-phone-sock for me to work away at, but…I just didn’t feel like it. Oh my goodness.
I must be slipping.
So, while I wallow in the dregs of knittingdom, let me share a little story in this ‘Knit on Monday’ post that has absolutely nothing to do with knitting…thankfully, it has a happy ending.
Attention: Non-Knitting Happy Customer Service Tale Ahead
One of the things I think Europeans do well is…wellies. You know, Wellington boots….rain gear for your feet. And having lived in a perpetually damp culture for the past six years, I knew one souvenir I wanted to take away, since the decision to move to the US had been made, was a nifty pair of wellies.
After lots of faffing about, I finally found a pair, which for me, is the quintessential pair of cool wellies, designed by Ilse Jacobsen. But, ack, none in my size in the local shops! Fair enough, off to the internet…
Apologies, Non-Knitting Post With Happy Tale Is Getting Rather Lengthy…Time For Highlights
1. Go to www.wellieart.co.uk.
2. Measure feet as instructed.
3. Order wellies.
4. Arrive in a few days.
5. Too big. $@£!!!$%&£@
6. Moving soon and starting to panic.
7. Send pathetic email, can I get them in time…will they ship to the US if not?
8. Send back too-large-wellies on Friday.
9. Receive nice email response, also on Friday.
10. Only one pair in stock. Order second pair in correct size, duh, on Friday.
11. Still panicked about remaining time in Ireland (21 days) and delivery time as website says something about 21 days delivery for orders outside UK.
12. Receive nice email from Lorraine on Sunday saying that while they usually don’t work on weekends, they went to warehouse, got my wellies, made a special trip to the post office and they were quite envious of my move to the US.
13. Get new wellies on Monday.
14. They fit. I’m totally chuffed.

Now, who says customer service is dead?