Non-Knitting Monday
I suppose I ought to be kicked out of the world-wide knitting sorority.
This past weekend was Isobel’s birthday picnic, blending knitters and non-knitters. After lunch and before being rained out (as is common at any outdoor Irish event), Sara pulled out her knitting.
‘What did you bring to knit?’
Ah, the inevitable question.
Without pause, Sharon said she had done her knitting on the lengthy car trip to the picnic.
Birthday-girl Isobel had a traveling sock along.
And me?
Um.
Ehm.
Knitting?
Had to confess that I didn’t have any along with me. Oh. But more telling to this sad tale is that I didn’t even think about bringing any. Oh my. And sadder yet is that Sara sympathetically offered a small on-the-go-mobile-phone-sock for me to work away at, but…I just didn’t feel like it. Oh my goodness.
I must be slipping.
So, while I wallow in the dregs of knittingdom, let me share a little story in this ‘Knit on Monday’ post that has absolutely nothing to do with knitting…thankfully, it has a happy ending.
Attention: Non-Knitting Happy Customer Service Tale Ahead
One of the things I think Europeans do well is…wellies. You know, Wellington boots….rain gear for your feet. And having lived in a perpetually damp culture for the past six years, I knew one souvenir I wanted to take away, since the decision to move to the US had been made, was a nifty pair of wellies.
After lots of faffing about, I finally found a pair, which for me, is the quintessential pair of cool wellies, designed by Ilse Jacobsen. But, ack, none in my size in the local shops! Fair enough, off to the internet…
Apologies, Non-Knitting Post With Happy Tale Is Getting Rather Lengthy…Time For Highlights
1. Go to www.wellieart.co.uk.
2. Measure feet as instructed.
3. Order wellies.
4. Arrive in a few days.
5. Too big. $@£!!!$%&£@
6. Moving soon and starting to panic.
7. Send pathetic email, can I get them in time…will they ship to the US if not?
8. Send back too-large-wellies on Friday.
9. Receive nice email response, also on Friday.
10. Only one pair in stock. Order second pair in correct size, duh, on Friday.
11. Still panicked about remaining time in Ireland (21 days) and delivery time as website says something about 21 days delivery for orders outside UK.
12. Receive nice email from Lorraine on Sunday saying that while they usually don’t work on weekends, they went to warehouse, got my wellies, made a special trip to the post office and they were quite envious of my move to the US.
13. Get new wellies on Monday.
14. They fit. I’m totally chuffed.
Now, who says customer service is dead?
So glad you got your wellies in time before you left for the US. Step daughter lives in UK and wanted nothing more than to order wellies for her dad for his birthday a couple of years ago but his size was out of stock. She said every good english man must have wellies.
26 May 2008 at 6:42 pm
[...] blog by one of our highly satisfied customers who felt so chuffed that she blogged about it on a simple yarn. The amazing thing about this particular order was that we posted the boots on Saturday in London [...]
26 May 2008 at 8:05 pm
Those are the sexiest wellies I’ve ever seen! I’m going to have to save up for a pair
26 May 2008 at 9:32 pm
Funny, I just wrote a post for a couple of days hence, which I ended with “I’m so much happier blogging since I’ve given myself permission not to knit, and not to write about knitting, but write what’s on my mind. That’s what it’s all about.”
I am SO ENVIOUS of your gorgeous Wellies!!!
26 May 2008 at 10:39 pm
I like hearing about good customer service. It is reassuring to know it still exists. That was definitely excellent customer service! Nice wellies.
27 May 2008 at 12:33 am
wow! TOTALLY cool wellies - never seen anything like that in the Eire clime. I must not have hung out in the right places.
Bummer! (and that’s saying a lot. . . .) grin.
Re: knitting - the new boots will surely inspire a wooly jumper. No?
27 May 2008 at 3:52 am
You may just start a wellie revolution here in the States once everyone gets a look at these.
27 May 2008 at 12:44 pm
[...] are seven more so continue reading… Share and Enjoy: These icons link to social bookmarking sites where readers can share and [...]
28 May 2008 at 7:47 am
Cool wellies! I was introduced to wellies when I visited Ireland a few years ago…the friends I was visiting went on and on about them…and I thought, Ok, they’re rubber boots…and? It wasn’t until I came home and mention of them started popping up in my world that I’d wished I’d have brought a pair home with me! Eh, hindsight… :::sigh:::
28 May 2008 at 4:52 pm
Ohhh! those are fantastic.
We are all packed out and now just about 3 weeks till our trip back. See you there!
28 May 2008 at 7:02 pm
nice wellie’s. very kind of the website staff. wear them in good health!
29 May 2008 at 4:42 am
Hello, I just discovered your blog while doing a search on Ilse Jacobsen boots, as I’m very keen to order a pair online! But I’m a bit worried about the size. I normally wear a size 39 (in Camper shoes and Hunter boots). Do you think they run a size big? Would you recommend ordering a size smaller than usual? Any help would be very greatly appreciated! Thank you so much. Best wishes, Kristina (http://kristinasjollyhockeysticks.blogspot.com/)
05 Jun 2008 at 10:27 pm